Customer Care Coordinator – Fluent German and Dutch

by Micheal Quinn

You will: • Assist customers over telephone or email, you are there to assist them of their requests. This varies in an wide variety from invoices, carrier orders, industrial orders, and technical questions. • Help clients by troubleshooting, diagnosing and resolving any product related problem. • Make sure that the patron in addition to clients are furnished with the answer in the meantime you’re handling an average 20 calls and approximately 60 calls. • Contribute to common crew performance (customer service targets), along with guide and assistance of the team. As a team, you resolve difficult cases and continuously create and enhance standardized protocols. • Be the ambassador of the clinical gadgets through giving first-rate purchaser carrier. You play an important position in patron coordinator satisfaction and their continued enterprise. • Understand the wishes of the customers, and consequently, you cooperate with the technical, logistics, and sales group to satisfy those desires.
The success candidate has: • Business level of German (spoken and written) • Business level of Dutch (spoken and written) • The availability of running full-time; from Monday till Friday • 2 years of enjoy in customer service • Patient to study as medical devices enterprise calls for to know each detail • Excellent verbal exchange abilities • Willingness to work long-term
Salary Benefits:
This is a full-time position with an immediate agreement from the enterprise. The beginning date is as soon as possible. The earnings indication is among gross € 2.500 – € three.000. Travel compensation is provided. If you want the function and feature some questions about it, please experience unfastened to touch me!
About the agency:
Our consumer is a global scientific tool professional. The headquarter is in the USA and has international subsidiaries in Canada, Europe and Asia.

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