Before you may have loyal customers, you must get them to return. And then get them to come back again – and…
Category:
Customer Service
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Businesses frequently conflate the terms customer service and consumer revel in. However, it’s far more correct to say that one lives in…
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When a Central Maine Power Power invoice lands on your kitchen desk each month, what’s inside has to be accurate and not…
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NEW YORK (CBSNewYork)—Instead of going on an experience, some clients searching for the famous travel reserving website Expedia are being taken for…
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In today’s hyper-competitive retail meal environment, suppliers must offer their retail partners awesome merchandise. But frequently, that’s no longer enough. With hard…
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In the customer support enterprise, it’s sometimes tough to distinguish between reality and delusion. The enterprise is evolving so rapidly that the…
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As customer service has moved rapidly toward virtual channels near cell phones, consumers are using more than words to express their compliments…
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We live in the age of the customer. Customers have more access to information about services and products than ever before. As…
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One article will help the country understand how AI will take over human customer service roles in the following few years. Another…
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People approach me with questions about customer service in the unlikeliest instances. The other morning, some guy sidled as much as me…
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