ServiceTitan Launches New Pro Products to Help Home Services Businesses Reach New Levels

by Micheal Quinn

LOS ANGELES, July 17, 2019,/PRNewswire/ — ServiceTitan, the world’s main all-in-one software for home service companies, unveiled new merchandise the day gone by with the discharge of ServiceTitan Marketing Pro and ServiceTitan Phones Pro at its annual person convention, Pantheon.

ServiceTitan Marketing Pro and ServiceTitan Phones Pro are two new add-on products that ServiceTitan believes will take domestic offerings groups to the next level. ServiceTitan Marketing Pro allows groups on ServiceTitan leverage all of the homeowner and consumer facts they’ve inside of ServiceTitan which will supply hyper-focused and personalised advertising and marketing campaigns. ServiceTitan Phones Pro facilitates corporations on ServiceTitan reimagine the complete phones and call reserving enjoy so they can enhance provider performance and optimize each unmarried customer interplay.

“Our customers were able to deliver great home owner reviews and develop their groups with ServiceTitan, but many have the choice to attain even greater heights, and using purchaser loyalty through frictionless, hyper-personalized interactions will assist them to get there,” stated Vahe Kuzoyan, president and co-founding father of ServiceTitan. “Our Pro merchandise help them do simply that, by using empowering home services organizations to run their enterprise like a pro at each part of the purchaser lifecycle, from smartphone name to fee.”

ServiceTitan Marketing Pro has pre-constructed, curated e-mail content material that has been tested via enterprise specialists so that quit-to-give up e mail campaigns can be constructed out and automated in only minutes. Real ROI is tracked at every segment of the home owner lifecycle and consists of sales attribution and e mail performance. With its Audience Builder function, ServiceTitan Marketing Pro can triangulate round any purchaser information in ServiceTitan — like unsold estimates, aging device, and expiring memberships — and supply automatic, hyper-centered emails to owners. Email, call, and process performance statistics are blended to give a whole advertising and marketing marketing campaign performance. “Each Marketing Pro campaign that we have achieved has generated as a minimum 10 times more revenue than the money we spent on marketing,” stated Tom Howard, president of Lee’s Air and an early adopter of ServiceTitan Marketing Pro.

ServiceTitan Phones Pro brings the entire phones and reserving revel in the right into ServiceTitan, with out the want for separate, disconnected tools. The seamlessly incorporated phones revel in boosts CSR performance by way of casting off the want for clicking any call bubbles or reclassifying calls. Other features such as superior reporting, actual-time transcription, and sentiment evaluation permit customers to have extra insight on house owner wishes.

ServiceTItan Marketing Pro and ServiceTitan Phones Pro collectively create the last virtual toolbelt to decrease friction at each step of the patron journey. By changing the conventional telephone experience, ServiceTitan Phones Pro eliminates the want for landlines with embedded VoIP generation, allowing for real-time coaching tools and actionable alerts to substantially reduce consumer hold times and boom booked jobs. “Phones Pro saved us from bolting together a couple of separate merchandise and gave us an integrated system which has elevated efficiency across the board,” stated Steve Stewart of Southern Comfort Mechanical, an early adopter of ServiceTitan Phones Pro.

“With these new Pro products, you absolutely don’t want to be a virtual marketer to market like a Pro, and also you don’t want a separate smartphone gadget to e-book jobs like a Pro,” Kuzoyan stated.
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